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FAQ

Every question, answered directly.

Search for a keyword, or filter by category — everything on this page is real, not generic filler.

What services does Judesk Tech offer?

General
Four core services: WordPress website design, logo and brand identity, social media marketing, and developer staff augmentation.

Do you work with businesses outside the US?

General
Every package is scoped and priced for US small businesses. If you're outside the US, reach out and we can discuss whether it's a fit.

Do you have a phone number or office address?

General
We work fully through our contact form and your account dashboard — no phone line or physical office. It keeps communication in one trackable place.

How is Judesk Tech different from other agencies?

General
Direct work, no account-manager layers, a timeline agreed before you pay, and real ownership of what you receive — no templates, no lock-in.

Do I need WordPress experience for a website project?

Services
No. We handle the entire WordPress and Elementor setup, and everything is built so you can edit it yourself afterward without code.

Can I order more than one service at once?

Services
Yes. Each service is its own project with its own timeline, so you can start one now and add another later.

How many logo concepts do I get?

Services
Between 2 and 4 initial directions depending on your package, so you're choosing between real options.

Do you post to Instagram, Facebook, and TikTok?

Services
Yes — coverage depends on your plan, from a single platform up to all three plus short-form video on the Pro plan.

How fast can a staff augmentation developer start?

Services
Typically within a few business days of confirming the role and stack — faster than a standard hiring cycle.

Can you redesign my existing website or logo?

Services
Yes — a redesign or refresh follows the same process and package structure, just starting from what you already have.

How do I pay for a project?

Ordering & Payment
By bank transfer only, once your order is confirmed. We never collect or store card details anywhere on this site.

Is the price I see final?

Ordering & Payment
Package prices reflect standard scope. Unusual requirements may adjust the quote slightly, but you'll always see the exact number before paying.

Do you offer refunds?

Ordering & Payment
Yes, under the terms on our Refund Policy page. If something's not right, your revision rounds are the first step at no extra cost.

How many revisions do I get?

Ordering & Payment
Each package includes a defined revision window, listed on that service's pricing page — no ambiguity going in.

Can I upgrade my package after ordering?

Ordering & Payment
Yes — you can move to a higher tier at any point, paying only the difference between packages.

Do you offer payment plans for larger projects?

Ordering & Payment
For larger scopes, ask us directly — we can sometimes split payment across project milestones.

Do I need an account to order?

Account & Delivery
Yes — creating a free account is how you track your order status and communicate with us in one place.

Can I track my order status?

Account & Delivery
Yes. Your dashboard shows exactly where your project stands, from payment confirmation through delivery.

How long does a typical project take?

Account & Delivery
It depends on the service and package, but the exact timeline is agreed and confirmed before you pay — not estimated afterward.

Will I own the final files and website?

Account & Delivery
Yes. Once a project is paid in full, the website, code, logo, and every delivered file are yours outright — no ongoing license.

What do you need from me to get started?

Account & Delivery
Your project details and any brand assets or references you already have. No logo yet? We can help sort that out first.

How do I contact you after my project is delivered?

Account & Delivery
Through the same contact form or your account dashboard — support doesn't end at delivery.

Do you handle hosting and domains for WordPress sites?

Account & Delivery
We can guide you through setup, but you own the hosting and domain accounts directly — no lock-in through us.

What happens if I'm not satisfied with the work?

Account & Delivery
Your included revision rounds address it first. If it's still not resolved, our Refund Policy outlines what happens next.

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