Contact Us

We are available both on live chat and email. To inquire about the service you want to purchase, please chat us or send us an email using the contact form.

You receive your logo design and animations in 2-3 days, videos and websites in 5 days, and Android apps in 1-2 months.

Refund Policy

We strive to ensure that you are completely satisfied with our services. If you are not entirely happy with your purchase, we’re here to help.

Eligibility for Refunds:

1. Business Logos & Name Signature Logos:

   • Full refunds are available within 7 days of initial concept delivery if you are not satisfied with the initial concepts provided.
   • Partial refunds may be issued after revisions have been made, based on the work completed.

2. 2D Animation of Logos:

   • Full refunds are available within 7 days of the initial animation delivery if the animation does not meet your expectations.
   • Partial refunds may be issued based on the stages of animation completed.

3. Video Editing:

   • Full refunds are available within 7 days of the first draft delivery if you are not satisfied with the editing work.
   • Partial refunds may be issued after revisions, based on the work completed.

4. WordPress Websites:

   • Full refunds are available within 14 days of project commencement if no satisfactory progress has been made.
   • Partial refunds may be issued based on milestones completed and agreed upon in the project timeline.

5. Android App Development:

   • Full refunds are available within 14 days of project commencement if no satisfactory progress has been made.
   • Partial refunds may be issued based on milestones completed and agreed upon in the project timeline.

How to Request a Refund:

1. Contact Us: Email our support team at info@judesktech.com with your order details and the reason for your refund request.
2. Review Process: Our team will review your request and may ask for additional information.
3. Resolution: We will inform you of the approval or rejection of your refund within 7 business days. If approved, the refund will be processed to your original method of payment.

Non-Refundable Items:

• Custom orders that have been fully approved and delivered.
• Services significantly completed beyond initial concepts or drafts, unless otherwise specified.

Late or Missing Refunds:

• First check your bank account.
• Then contact your credit card company — it may take time before the refund is officially posted.
• If you still have not received your refund, contact us at info@judesktech.com.

Our products are designed with originality and creativity at the forefront. Each project is tailored specifically to meet the unique needs and vision of our clients. Here’s what makes our products stand out:

1. Personalized Approach: We take the time to understand your brand, its values, and your goals to ensure every design reflects your unique identity.

2. Custom Designs: All our logos, animations, and websites are created from scratch — never from templates.

3. Attention to Detail: Our team meticulously crafts each project with attention to color schemes, typography, animation smoothness, and user experience.

4. Innovative Concepts: We stay ahead of the latest trends to ensure your brand stands out.

5. Client Collaboration: We involve you in every step, from initial concepts to final revisions.

Our team brings a wealth of experience to every project:

1. Years of Expertise: With over 10 years in graphic design and digital services, we deliver exceptional results.

2. Diverse Portfolio: Thousands of projects completed for clients ranging from startups to established corporations across various industries.

3. Skilled Professionals: Our team includes designers, animators, video editors, web developers, and app developers passionate about their craft.

4. Client-Centric Approach: We prioritize understanding our clients’ goals, building strong long-lasting relationships.

5. Proven Track Record: Positive feedback and high ratings from clients on platforms like Fiverr, showcasing our reliability and consistency.