Contact Us

Contact Details

Head Office

Address:

E98 - st 8, Ahmad's street, Officers colony near Cavalry Ground Cantt, Lahore Pakistan.

Phone:

+92 300 2382017

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Frequently Asked Questions

We are available both on live chat and emails. To inquire about the service you want to purchase, please chat us or send us email using contact forum.

You get your logo design and animations in 2-3 days,  Videos and websites in 5 days, and Android app from 1-2 months.

Refund Policy

We strive to ensure that you are completely satisfied with our services. However, if you are not entirely happy with your purchase, we’re here to help.

Eligibility for Refunds:

  1. Business Logos & Name Signature Logos:

    • Full refunds are available within 7 days of initial concept delivery if you are not satisfied with the initial concepts provided.
    • Partial refunds may be issued after revisions have been made, based on the work completed.
  2. 2D Animation of Logos:

    • Full refunds are available within 7 days of the initial animation delivery if the animation does not meet your expectations.
    • Partial refunds may be issued based on the stages of animation completed.
  3. Video Editing:

    • Full refunds are available within 7 days of the first draft delivery if you are not satisfied with the editing work.
    • Partial refunds may be issued after revisions, based on the work completed.
  4. WordPress Websites:

    • Full refunds are available within 14 days of project commencement if no satisfactory progress has been made.
    • Partial refunds may be issued based on milestones completed and agreed upon in the project timeline.
  5. Android App Development:

    • Full refunds are available within 14 days of project commencement if no satisfactory progress has been made.
    • Partial refunds may be issued based on milestones completed and agreed upon in the project timeline.

How to Request a Refund:

  1. Contact Us: Email our customer support team at “[email protected]” with your order details and the reason for your refund request.
  2. Review Process: Our team will review your request and may ask for additional information to understand the issue.
  3. Resolution: We will inform you of the approval or rejection of your refund within 7 business days. If approved, the refund will be processed and a credit will be applied to your original method of payment within a certain amount of days, depending on your card issuer’s policies.

Non-Refundable Items:

  • Custom orders that have been fully approved and delivered.
  • Services that have been significantly completed beyond initial concepts or drafts, unless otherwise specified in individual service agreements.

Late or Missing Refunds:

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at “[email protected]

Our products are designed with originality and creativity at the forefront. Each project we undertake is tailored specifically to meet the unique needs and vision of our clients. Here’s what makes our products stand out:

  1. Personalized Approach: We take the time to understand your brand, its values, and your goals to ensure that every design and service we deliver is a perfect reflection of your unique identity.

  2. Custom Designs: Unlike templates and pre-made designs, all our logos, animations, and websites are created from scratch, ensuring that your product is one-of-a-kind and truly represents your brand.

  3. Attention to Detail: Our team of experienced designers and developers meticulously crafts each project with attention to every detail, from color schemes and typography to animation smoothness and user experience.

  4. Innovative Concepts: We stay ahead of the latest trends and incorporate innovative ideas into our designs, making sure your brand stands out in a crowded marketplace.

  5. Client Collaboration: We involve you in every step of the process, from initial concepts to final revisions, to ensure the end product is not only unique but also aligns perfectly with your vision and expectations.

By choosing our services, you can be confident that you are receiving a product that is not only unique but also of the highest quality, tailored to distinguish your brand in the best possible way.

Our team brings a wealth of experience and expertise to every project we undertake. Here’s a glimpse into our background and what sets us apart:

  1. Years of Expertise: With over 10 years in the graphic design and digital services industry, we have honed our skills and perfected our craft to deliver exceptional results for our clients.

  2. Diverse Portfolio: We have successfully completed thousands of projects for a wide range of clients, from startups and small businesses to established corporations, across various industries. Our extensive portfolio showcases our versatility and ability to adapt to different brand needs and styles.

  3. Skilled Professionals: Our team consists of highly skilled designers, animators, video editors, web developers, and app developers who are passionate about their work. Each member brings their own unique strengths and creative vision to the table, ensuring high-quality outcomes.

  4. Client-Centric Approach: We prioritize understanding our clients’ goals and visions, which has allowed us to build strong, long-lasting relationships. Our commitment to customer satisfaction is evident in our collaborative process and the personalized attention we provide to each project.

  5. Continuous Learning: The digital landscape is constantly evolving, and we stay updated with the latest trends, tools, and technologies. This commitment to continuous learning ensures that our solutions are innovative and relevant.

  6. Proven Track Record: Our work has received positive feedback and high ratings from clients on platforms like Fiverr, showcasing our reliability and consistency in delivering top-notch services.

Our experience is not just about the years we’ve been in the industry but also about the depth and breadth of projects we’ve successfully completed. We are confident in our ability to bring your vision to life with creativity, precision, and professionalism.

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